Shipping policy
At Fifth Element, we strive to process and deliver your orders as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
- Standard delivery within India: 3–7 business days.
- Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout.
- Free shipping may be offered on selected products or order values, as announced on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with the tracking details so you can monitor your shipment.
Delivery Delays
While we work with trusted courier partners, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, natural disasters, or logistics issues. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date). We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
Email: info@abbs.in
Phone: 9034004849
